News > AI chatbots 'hallucinate' and must learn to seek help: Microsoft's Vik Singh

AI chatbots 'hallucinate' and must learn to seek help: Microsoft's Vik Singh

Since last year, Microsoft, Google and their competitors have been rapidly deploying generative AI applications like ChatGPT Generative AI tools will save companies lots of time and money, promises Vik Singh, a Microsoft Vice President, even if the models must learn to admit when they just don't know what to do. "Just to be really frank, the thing that's really missing today is that a model doesn't raise its hands and say 'Hey, I'm not sure, I need help,'" Singh told.