News > 'Service charge payment at restaurants voluntary'

'Service charge payment at restaurants voluntary'

Times Now | 23/05/2022 05:14 PM | Click to read full article

The government on Monday reiterated that payment of 'service charge' at restaurants is voluntary and at the discretion of consumers.

This comes in the wake of media reports as well as grievances registered by consumers on the National Consumer Helpline (NCH) saying that the restaurants and eateries are collecting service charge from consumers by default. 

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