News > AI cannot replace creativity and human touch from food service business: Experts

AI cannot replace creativity and human touch from food service business: Experts

The broad theme of the third Economic Times F&B Summit 2024 seemed to be around the impact of technology on the future and the rise of regional and micro cuisines. “I think it may be an Orwellian view but AI will creep into even the restaurant space within the next decade—in the west we will see fully automated kitchens in the QSR industry sooner. Fine dining and experience dining is hard to replicate for AI still,” said Founder and MD of Massive Restaurants.