News > Govt issues warning against online cab app services
Govt issues warning against online cab app services
Gadgets Now | 11/05/2022 01:27 PM | Click to read full article
The consumer affairs ministry warned of strict action against online cab aggregators if they fail to address rising consumer complaints and put an end to unfair trade practices such as levying inconsistent cancellation charges, insurance, and Covid-19 charges for every ride without explicit consent of customers.
TOI has learned that one of the major aggregators is -in more than 30% cases the drivers force customers to cancel the ride.
