News > Insurance Awareness Day: Is India happy with health insurers?

Insurance Awareness Day: Is India happy with health insurers?

Policybazaar's latest report reveals key insights into health insurance claims in India. With a 94% approval rate and 86% customer satisfaction, the study highlights the importance of cashless claims, digital processes, and increased transparency for a better claims experience across the nation. Claims initiated through online channels had a higher approval rate of 97%, suggesting the efficiency of digital processes in claim management.