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Integrating AI in corporate travel

20/04/2023 10:27 PM | Click to read full article

In recent years, the corporate travel industry has experienced a rapid transformation with the emergence of innovative technologies, such as AI, ML and NLP. These technologies have the potential to streamline corporate travel, making it more efficient and cost-effective. However, there is a growing concern that the integration of AI in corporate travel can lack the human touch and personalization, rendering any cost benefits null due to the additional need for human intervention.