06/01/2023 08:32 PM | Click to read full article
Air India CEO Campbell Wilson has asked the airline staff to report any improper behaviour on aircraft to authorities at the earliest even if the matter appeared to have been settled. In an internal communication to the employees, the CEO said, “This week has, regrettably, been dominated by media headlines of which you are no-doubt familiar. The repulsion felt by the affected passenger is totally understandable and we share her distress.”
