31/12/2022 06:00 PM | Click to read full article
After complaints from customers of some banks on behalf of KYC, the RBI said that if the account holder has done e-KYC or the KYC process is called C-KYC if completed on the portal, banks should not be asked to certify and update the information at the branch level. RBI Governor Shaktikanta Das said that if such customers of banks complete the KYC process online, then every year any kind of change or update can also be done online.