News > Reason behind WhatsApp, Facebook, Instagram outage explained

Reason behind WhatsApp, Facebook, Instagram outage explained

LiveMint | 05/10/2021 08:12 AM | Click to read full article

The outages on Monday at Facebook, WhatsApp and Instagram occurred because of a problem in the company’s domain name system, a relatively unknown -- at least to the masses -- but crucial component of the internet.

Commonly known as DNS, it’s like a phone book for the internet. It’s the tool that converts a web domain, like Facebook.com, into the actual internet protocol, or IP, address where the site resides.

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