19/05/2023 10:57 PM | Click to read full article
After tokens, smartcards and QR Code tickets, Chennai Metro Rail launched WhatsApp e-tickets for commuters on May 17. To book WhatsApp e-tickets, commuters have to send a ‘Hi’ message to the number 8300086000. Soon after a commuter picks the origin and destination stations in WhatsApp, it will take them to the payment gateway. Once the payment is made, a QR ticket will be generated. A commuter can generate up to six tickets through WhatsApp e-ticket facility.