News > Translation tech is amazing, except when it’s not

Translation tech is amazing, except when it’s not

“The technology surrounding translation has come a long way in a very short time,” says Erica Richter, a spokesperson for DeepL, an award-winning machine-translation service that licenses its technology to Zendesk, Coursera, Hitachi, and other businesses. The technology still isn’t capable of instant translation like you expect from a live human translator. But the turn-based speech-to-speech, text-to-speech, or photo-to-text translation is incredibly powerful.