Firstpost | 28/06/2021 10:11 AM | Click to read full article
The new rules which came into effect from 25 May mandate social media companies to establish a grievance redressal mechanism for resolving complaints from the users or victims.
All significant social media companies, with over 50 lakh user base shall appoint a grievance officer to deal with such complaints and share the name and contact details of such officers.
