News > WhatsApp inks deal with Tanla to detect and curb scams

WhatsApp inks deal with Tanla to detect and curb scams

"Given that WhatsApp is an end-to-end encrypted channel, external signals are crucial for the platform to proactively identify a scam account and take down before any user falls in the trap of fraud messages or suspicious weblinks," a source said. Banking and telecommunications channels handling text messages and voice calling customer services can offer these crucial insights to over-the-top platforms like WhatsApp.